Product Operations Coordinator at Bethink Labs

Drive operational success as a Product Operations Coordinator with Bethink Labs. Deliver critical support for production issues, coordinate with teams, and maintain smooth operations across projects.
In this pivotal role, you will spearhead incident intake and triage, ensuring seamless communication between technical teams and stakeholders. With over two years of experience in operational support, you'll analytically tackle IT problems while remaining calm under pressure, enhancing our engineering and QA teams' efficiency.
Key Responsibilities:
• Respond to incoming production issues and assess severity
• Route incidents to appropriate escalation levels
• Coordinate with technical teams for incident updates
• Maintain operational records and document incidents
• Communicate effectively with stakeholders during crises
Requirements:
• 2+ years in operational support or incident response
• Strong organizational skills and attention to detail
• Experience w...