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About the Role
The Gift Card Product Head is responsible for leading the planning, development, and execution of the Gift Card product strategy in alignment with company goals.
Key Responsibilities
- Define and execute the product strategy, roadmap, and vision based on market research, customer insights, and data.
- Lead the development of brand‑specific eGift Cards to provide value for business partners.
- Use customer and market insights to recommend improvements and innovations.
Product Management
- Manage all aspects of the SM Gift Card and Passes, including platform enhancements and product activations.
- Oversee product feature rollouts, system upgrades, and platform integrations with merchant partners.
Functional Collaboration
- Act as the primary liaison between Marketing, Sales, Finance, Legal, IT, Customer Service, and external partners.
- Coordinate efforts across teams t...
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