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Product Analyst, Rider Experience

📍 Location
Toronto
⏰ Job Type
Full-time
📅 Posted
March 23, 2026

About the Role

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data and analytics are at the heart of Lyft’s products and decision-making. The Rider organization is focused on building a seamless, best-in-class rideshare experience for riders. As a Product Analyst on the Rider Experience team, you’ll partner directly with cross-functional stakeholders to identify opportunities and design solutions for improving Rider’s experience. You’ll leverage your analytical expertise to deliver actionable insights and recommendations to drive quality business decisions with customer-facing impact. 


The ideal candidate is obsessed with improving customer experience with data insights, a critical thinker and exceptional problem solver who can identify business opportunities and drive impact and cross-functional alignment, shaping product and business strategy through data-cent...

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