Process Writer ⁿ

• Ensures that all Business Processes are documented in the same format/structure, presented in an easily digestible format, and are readily available to all users.
• Reviews current documentation and best practices.
• Highlight gaps and agree on the next steps/timings to document all Business Processes.
• Agrees on format and structure for all Business Process Documentation.
• Pilot/Road Test documentation with end-users to ensure information is fit for purpose.
• Supports new proces/s with 'as is' and 'to be' documentation.
• Reviews and advises on resource requirements.
• Other job-related activities that may be assigned from time to time.

Minimum Qualifications

• Education – At least graduate with a Bachelor’s Degree in IT, Computer Science, Engineering or any related course.
• Related Work Experience - At least 1 year of experience as a Process Expert.
• Knowledge – Knowledgeable in t...