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Ability to focus on specific processes and identify areas for improvement Provision of an outstanding quality service Manage User Acceptance Test (UAT) cycles and ensure data and test scripts are available Support business with UAT and ensure timely completion Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions Ability to prioritize and resolve customer care issues Promote and drive business through TD SYNNEX’s e-commerce tools Recognition and appropriate escalation of potential problems Collaborate with Product Managers, Product Development Managers and business specialists regarding changes to processes and platform ...
About the Role
Job Purpose:
To provide business support on software and renewal platform processes and become a ‘centre of excellence’ for a specific product or technology group.
Responsibilities:
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