Process Specialist, Software and Renewal Platforms

## Process Specialist, Software and Renewal PlatformsApplylocations: Barcelona, Spaintime type: Full timeposted on: Posted Todayjob requisition id: R51263## **Job Purpose:**To provide business support on software and renewal platform processes and become a ‘centre of excellence’ for a specific product or technology group.## **Responsibilities:*** Ability to focus on specific processes and identify areas for improvement* Provision of an outstanding quality service* Manage User Acceptance Test (UAT) cycles and ensure data and test scripts are available* Support business with UAT and ensure timely completion* Develop a high level of product knowledge, technically aware and has the ability to provide complete solutions* Ability to prioritize and resolve customer care issues* Promote and drive business through TD SYNNEX’s e-commerce tools* Recognition and appropriate escalation of potential problems* Collaborate with Product Managers, Product Development Managers and business specia...