Process Improvement Lead: SOPs, Training & Documentation

Review existing workflows in office departments and project sites. Identify process delays, repeated issues, unclear procedures, and gaps in documentation. Prepare and update SOPs, forms, checklists, monitoring sheets, and process flow guides. Coordinate with department heads, site engineers, supervisors, and staff regarding process improvements. Recommend practical improvements to make work faster, clearer, and more organized. Assist in training or guiding employees on new procedures, forms, and systems. Assist in maintaining proper records, documentation, and control of company procedures. Perform other related tasks assigned by the immediate superior or management.

Requirements

• Bachelors degree in Industrial Engineering, Business Administration, Construction Management, Civil Engineering, or any related course.
• At least 3 to 5 years of experience in operations support, process improvement, project coordination, documentation, or management sup...