Process Improvement Lead

• Collaborative, supportive, Values driven environment
• Great coffee (and a variety of tea) and fresh fruit
• Avoid the traffic: we are outside the CBD and close to public transport
• Process optimisation and standardisation
• Lean Methodology / Lean 6 Sigma
• Process redesign and customer outcomes

Overview
Undertaking a significant business transformation initiative focused on improving operational performance, customer outcomes and service delivery within the aged care sector. 

The organisation has identified a lack of process standardisation, duplication of effort, unclear ownership and unnecessary activities that create limited value for customers. As a result, they are seeking an experienced Process Improvement Lead to assess current-state processes, identify waste and redesign future-state operating models that improve efficiency, responsiveness and customer outcomes.

This is a highly visible en...