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Process Improvement Expert

📍 Location
West Midlands
⏰ Job Type
Permanent
📅 Posted
July 12, 2026

About the Role

Job Description

We are looking for someone who will work closely with stakeholders and process experts to assess current-state processes, design future-state solutions, and implement change across people, process, and technology to improve efficiency, quality, and control across the organisation.

Key Responsibilities

  • Lead end-to-end process improvement initiatives from discovery through implementation and embedding, delivering measurable improvements in efficiency, quality, and customer outcomes.
  • Analyse, map, and redesign end-to-end business processes using as-is and to-be assessments, root cause analysis, and process diagnostics.
  • Identify bottlenecks, control gaps, and performance variation, recommending opportunities for simplification, standardisation, automation, and waste reduction.
  • Design practical, scalable, and compliant future-state processes, operating models, standards, and operating procedures aligned...
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