Process Automation Engineer - Hyrbid
The Dignify Solutions, LLC • Herndon, Virginia, United States
About the Role
Analytical & Process-Oriented Skills:
Process Mapping and Analysis: The ability to observe a manual task and deconstruct it into its fundamental steps is crucial. This involves using techniques like Value Stream Mapping (VSM), Business Process Model and Notation (BPMN), and creating detailed flowcharts to visualize the current state.
Root Cause Analysis: Engineers must go beyond documenting what is done to understand why it's done. They use methods like the 5 Whys or Fishbone Diagrams to identify the underlying reasons for each step, which helps in distinguishing value-added activities from waste that shouldn't be automated.
Requirements Engineering: This is the core skill of translating observations into clear, measurable, and unambiguous requirements for the automation team. It involves writing detailed user stories, defining acceptance criteria, and specifying functional and non-functional re...
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