Process Analyst

We are searching for two Process Analysts (IFS) who will be crucial in driving the ongoing optimisation and effective use of our client’s IFS ERP system. One position will focus on the Finance module, while the other will work across Supply Chain, Logistics, Manufacturing, and Procurement. Both roles form part of a permanent internal IFS team and will play a key role in the continuous improvement programme and upcoming cloud upgrade initiative.

Responsibilities

• Collaborate closely with the IFS Solution Architect to deliver process improvements and system optimisation
• Act as a subject matter expert for assigned modules (Finance or Supply Chain/Logistics/Manufacturing/Procurement)
• Monitor daily IFS system activity and address any issues or escalations from the service desk team
• Interrogate, validate, and triage incoming requests, defining both the current (As-Is) and future (To-Be) processes
• Participate in the pl...