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Process Analyst in Commercial Lines

📍 Location
cambridge
⏰ Job Type
Full-time
📅 Posted
May 31, 2026

About the Role

Seeking a Business Process Analyst to document and align processes for an essential integration initiative. Focus on clarity and engagement with stakeholders in commercial lines.

This role involves meticulously capturing current-state workflows and ensuring consistency across business units. You will develop structured documentation, facilitate discussions with stakeholders, and help guide the organization through to key integration milestones.

Key Responsibilities:
• Document current-state business processes and workflows effectively
• Develop standard operating procedures and playbooks
• Create comprehensive “day-in-the-life” process documentation
• Map workflows and determine intake sources
• Engage with commercial teams to ensure alignment

Requirements:
• Strong proficiency in Visio is required
• Solid experience in process mapping and documentation
• Excellent stakeholder communication skills

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