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About the Role
Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive.
Due to growth, we are currently seeking to add a Proactive Administrator to our exceptional team. You will be responsible for the upkeep of patching for Charles IT and our clients, liaising with the vendor.
Responsibilities
+ Execute scheduled overnight maintenance, including ESXi upgrades, firmware updates, and other planned downtime work
+ Manage and complete NOC tickets as assigned
+ Oversee system patching across client environments and troubleshoot any patching issues
+ Ensure all failed or missing patches are properly documented and assigned tickets
+ Maintain patch compliance by ensuring all patches are applied within 21 days of release
+ Collaborate with internal teams to ensure proactive system...
Due to growth, we are currently seeking to add a Proactive Administrator to our exceptional team. You will be responsible for the upkeep of patching for Charles IT and our clients, liaising with the vendor.
Responsibilities
+ Execute scheduled overnight maintenance, including ESXi upgrades, firmware updates, and other planned downtime work
+ Manage and complete NOC tickets as assigned
+ Oversee system patching across client environments and troubleshoot any patching issues
+ Ensure all failed or missing patches are properly documented and assigned tickets
+ Maintain patch compliance by ensuring all patches are applied within 21 days of release
+ Collaborate with internal teams to ensure proactive system...
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