Printer Support

We are hiring for the Printer Support Process Indian customers. The role involves handling customer queries through voice calls, providing assistance for personal systems, printers, and related technical issues. The candidate will be responsible for delivering prompt, accurate, and customer-focused support while maintaining a high standard of service experience.
This is a 24/7 customer support role with 6 days working and 1 rotational off. The position requires strong communication skills, basic technical understanding of computer systems/printers, and the ability to troubleshoot customer issues efficiently through written communication.
Process Details
Process: India Support
Working Days: 6 days a week
Week Off: 1 rotational off
Shift Window: 9 AM to 9 PM
Customer Base: Customers across India
Roles and Responsibilities
Handle customer queries via calls related to process products.
Provide technical troubleshooting support for personal systems (laptops/des...