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About the Role
Black Duck , the 2025 leader in Gartner’s Magic Quadrant for Application Security, is seeking an experienced
Principal Technical Account Manager (TAM)
to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.
The Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
What You’ll Do
Prioritize, Escalate, and Resolve technical product Issues
Provide Industry Specific Compliance / Regulatory Guidance
Role-specific training for developers, testers, product teams, and security administrators
Principal Technical Account Manager (TAM)
to lead strategic collaboration with our most important customers. TAMs are essential drivers of the customer experience, ensuring our solutions are adopted, embedded into CI/CD workflows, and leveraged to manage software risk effectively.
The Team The Black Duck Technical Account Management team partners with customers to accelerate adoption and maximize the value of our technology. TAMs work closely with internal teams to ensure our solutions are seamlessly integrated into customer pipelines, enabling secure, high quality software development at scale.
What You’ll Do
Prioritize, Escalate, and Resolve technical product Issues
Provide Industry Specific Compliance / Regulatory Guidance
Role-specific training for developers, testers, product teams, and security administrators
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