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About the Role
- Support the planning and prioritisation of system initiatives, aligning with business and operational needs.
- Lead the delivery of system enhancements and upgrades, including requirements, implementation, testing, and stabilisation.
- Oversee daily operations of IT systems to ensure reliability, timely issue resolution, and service performance.
- Coordinate with vendors and internal teams to ensure quality delivery of system solutions and services.
- Support procurement activities, including scope definition, requirements gathering, capex approval and evaluation of vendor proposals.
- Work closely with business stakeholders and users to understand requirements and improve system usability and effectiveness.
- Ensure adherence to organisational processes, including change management, cybersecurity, and audit requirements.
- Support resource planning and task prioritisation within the team to meet operational and project deliverab...
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