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Support the ServiceNow Ops team, providing guidance on incident resolution, platform maintenance, and best practices. Perform daily operations including incident, change, and request management tasks. Monitor and adhere to the Service Management KPIs and metrics. Monitor system health, performance, and integrations to ensure platform availability and reliability. Design, bu...
About the Role
Job Summary
The RTX ServiceNow team is looking for a ServiceNow DevOps Analyst for their ServiceNow Operations team. This hybrid role offers the best of both worlds—hands-on platform development combined with operational leadership. This resource will play a critical role in ensuring platform stability, driving daily operations, and working within a high-performing team focused on continuous improvement. This is an exciting opportunity to make a significant impact within a fast-paced, mission-driven environment!
Duties and Responsibilities:
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