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About the Role
Join Convera in Peterborough as a Principal in Workforce Planning & Analytics. Your leadership will drive capacity modeling and analytics to enhance service delivery efficiency.
This pivotal role at Convera involves developing a comprehensive workforce planning framework to guide operational decision-making. As the principal individual contributor, you will model demand forecasts into clear staffing and capacity strategies. Your expertise will help ensure that the organization is equipped to meet both current and future operational needs.
Key Responsibilities:
• Own end-to-end workforce planning framework
• Translate demand into effective staffing and FTE models
• Design capacity plans that align with strategic goals
• Lead demand forecasting across operational queues
• Provide analytics and dashboards for executive decision-making
Requirements:
• At least 5 years in workforce planning or analytics
• Proven track record in developing and implementing forec...
This pivotal role at Convera involves developing a comprehensive workforce planning framework to guide operational decision-making. As the principal individual contributor, you will model demand forecasts into clear staffing and capacity strategies. Your expertise will help ensure that the organization is equipped to meet both current and future operational needs.
Key Responsibilities:
• Own end-to-end workforce planning framework
• Translate demand into effective staffing and FTE models
• Design capacity plans that align with strategic goals
• Lead demand forecasting across operational queues
• Provide analytics and dashboards for executive decision-making
Requirements:
• At least 5 years in workforce planning or analytics
• Proven track record in developing and implementing forec...
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