Principal, Customer Success Operations

Anaplan is looking for a driven and dynamic PRINCIPAL, CUSTOMER SUCCESS OPERATIONS to join our APAC CS Operations Organization to help run the day‑to‑day operations for one of our fastest‑growing regions. In this role, you will lead and contribute to strategic projects that enhance our post‑sales processes, improve operational efficiency, and drive impactful outcomes across the organization. You will be the trusted advisor to the Customer Success Vice President of the entire APAC region, enabling our post‑sales team to achieve ambitious goals while driving continuous improvement and transformative change.

• Analyze current post‑sales operations processes and identify opportunities for optimization and innovation.
• Implement strategic initiatives to improve post‑sales productivity, forecast accuracy, and pipeline visibility.
• Partner with post‑sales leadership to develop stra...