Prepaid Experience Lead: Activation, Retention & Growth

Globe Telecom, Inc. in Metro Manila is looking for an Episode Experience Manager for Prepaid Mobile to handle the end-to-end prepaid customer experience. The role focuses on optimizing customer journeys from SIM activation to reload and retention. The ideal candidate will have 7 to 10 years of relevant experience, strong analytical skills, and a Bachelor's degree. Responsibilities include improving retail journeys, analyzing customer behavior, and driving prepaid KPIs. The position promotes equal opportunity and a diverse work environment.
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