← Back to opportunities
About the Role
We are hiring SMEs in PdM, Machinery Health Monitoring, Vibration Analysis and Asset behavior & performance analytics to further strengthen our support services offerings.
Multiple positions open in Pune, India.
Job Responsibilities: Own and lead all aspects of customer service support for our APM/PdM Cloud platform to ensure customer success with high ROI. These would include:
- Provide support during customer onboarding, initial training, and remote support for project kick-off and new sensor deployments for existing and new customers.
- Supervise and ensure the correctness of sensor installation and onboarding and completeness of powertrain models.
- Work with engineering to ensure relevant anomaly detection AI/ML models are appropriately deployed for all monitored assets.
- Review alerts and alarms raised by the APM/PdM platform, prepare customer r...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position