Pre-Sales & Technical Engineer

Pre-Sales & Technical EngineerJob Responsibilities:* Attend to new sales enquiry, build relationships with current and new customer base* Testing and troubleshooting of faulty products both indoors and on sites (if required)* Promoting ASSA ABLOY brands to the end user, selling to the system integrators and/or distributors* 10% focus on account management / 90% focus on technical & sales support* Management and accountability of inventory & Non-inventory stocks both in-house and 3rd party warehouse* Management of Warranty Claims/ Key Codes for customers with proprietary systems* Maintenance of AASG office Access Control systems* Provide technical support, advise and product training to Professional end-users, system integrators and distributors* Liaise with ASSA ABLOY colleagues (local & oversea) to maximize customer service levels* Preparation of Sales Promotional and/or marketing catalogues/materials for Sales personnel* Follow up with Factories and/or customers for replacements prod...