About the Role
Job Description
● Make outgoing calls to potential customers to schedule high-quality leads for
sales.
● Identify customers’ needs, clarify information, research every issue, and provide
solutions and/or alternatives.
● Seize opportunities to upsell services when they arise.
● Follow up with potential customers in a timely manner if necessary.
● Manage a large number of outbound calls in a timely manner.
● Document all call information in the CRM according to standard operating
procedures.
● Meet personal/team qualitative and quantitative targets.
● Possess strong knowledge of Livspace services to identify customer needs
when qualifying them.
● Demonstrate an aptitude for sales, be able to ask for the next meeting, and
suggest additional products or services increase customer satisfaction and
revenue.
● Apply a superlative customer experience attitude to all ...
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