Power Apps Support Analyst L1

Req ID: 371786 

We are currently seeking a Power Apps Support Analyst L1 to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).

Job Requisition – Power Apps Support Analyst L1

Position Title

Power Apps Support Analyst – Level 1 (L1)

Position Summary

We are seeking a motivated and customer-oriented Power Apps Support Analyst L1 to provide first-level support for Microsoft Power Platform applications and services. The ideal candidate will be responsible for handling user inquiries, troubleshooting basic application issues, monitoring incidents, and escalating complex problems to Level 2 or development teams when necessary.

This role requires strong communication skills, analytical thinking, and a foundational understanding of Microsoft Power Platform technologies including Power Apps, Power Automate, SharePoint, and Microsoft 365 services.

Key Responsibilitie...