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Policy Servicing Senior Analyst (System Support and Projects , Senior Executive)
Zurich Insurance Group • kuala lumpur, Malaysia
About the Role
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Policy Servicing Senior Analyst (System Support and Projects, Senior Executive)
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Job Summary
Responsible for processing and updating project activities to ensure prompt completion within set benchmarks and deadlines. Able to propose solution-based data/statistics.
Key Tasks & Accountabilities
- Initiate processes as specified by the company and handle Servicing Requests from customers for Takaful/Life insurance.
- Present data to support decision-making for solutions.
- Assist superiors in participating in product meetings.
- Assist in preparing system and business requirements.
- Perform system and new product testing.
- Prepare relevant documents for sign-off before, during, and after UAT.
- Assist in monitoring test results.
- Review processes and propose automation...
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