Ping Directory SME - Contract

Overview

Job Title Senior Engineer – CIAM Directory (Ping Directory SME) Division Global Cyber & Information Security (GCIS) Customer Identity and Access Management (CIAM) Position Summary The Senior Engineer serves as the subject matter expert for the directory services layer of Gallagher’s global Customer Identity and Access Management (CIAM) platform. This role is responsible for the architecture, engineering, and operational stability of Ping Directory and related directory components that support customer-facing authentication, authorization, and identity lifecycle services. The role partners closely with CIAM architecture, API development, Ping Federate, Ping Access, DevOps, QA, and integration teams to deliver a secure, scalable, and highly available directory platform. This position also provides advanced operational support and technical leadership for complex incidents, integrations, and platform enhancements across global environments. Please note additi...