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Job Description: High school diploma or equivalent. Strong customer service skills. Willingness to learn phlebotomy. Ability to handle patients with care and compassion. Keyboard and data entry skills. Experience: 1–2 years of client-facing customer service experience (retail, home health aide, or similar). Prior phlebotomy experience not required. Responsibilities: Greet patients upon arrival and assist with check-ins using kiosks or handheld devices. Answer patient questions and address concerns with professionalism and empathy. Maintain a safe, clean, and professional waiting area. Assist with breaks and support other phlebotomists as needed. Learn and perform phlebotomy skills during downtime or coverage needs. Perform clinical and forensic specimen collection once trained, foll...
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