People Manager - Delivery Services

Position: People Manager - Delivery Services Experience : 8 years Location : Pune Shift Time :- 2PM-11PM IST / 3PM-12AM IST Job Summary: We are seeking a highly experienced People Manager with a strong foundation in IT Services Delivery and support. The ideal candidate has transitioned from a Delivery role, bringing deep operational insight, client-facing expertise, and a track record of managing end-to-end software delivery lifecycles. This role blends strategic leadership with hands-on management of teams across QA and IT services, ensuring high performance, strong governance, and continuous improvement. Key Responsibilities: Leadership & People Management: Lead and manage cross-functional teams, including QA engineers, Data engineers, support teams, and delivery professionals. Build a high-performance team culture focused on accountability, innovation, and continuous improvement. Mentor and develop team members through coaching, performance reviews, and growth planning. Resolve inte...