Payment Operations Analyst Level 3 Role

Become a Payment Operations Analyst Level 3 with Payments Canada, working in a flexible hybrid environment to enhance payment security and efficiency through 24/7 support. Your expertise will contribute to the safety of financial transactions in Canada.
Payments Canada, a leader in the Canadian payment ecosystem, seeks a Level III Analyst to monitor and support payment systems. This role requires agility in incident management and a strong focus on customer service. Support clients and participate in documentation improvement to continuously advance organizational goals.
Key Responsibilities:
• Monitor payment systems actively for incidents
• Efficiently manage operational issue responses
• Advise on escalated incident resolutions
• Maintain high standards of service to external clients
• Collaborate with diverse stakeholders for optimal payment solutions
Requirements:
• Relevant degree or diploma in your field
• Bilingual communication skills in English a...