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About the Role
Job Title: Patient Support Program (PSP) Manager
Location: Gauteng, South Africa (supporting projects across English‑speaking African markets)
Role Overview
We are seeking an experienced Patient Support Program (PSP) Manager to take ownership of the end‑to‑end operational, quality, and compliance oversight of patient support programs across multiple African countries. This role is responsible for ensuring high‑quality, compliant program delivery, effective team leadership, strong client engagement, and insightful reporting, all contributing to improved patient outcomes.
Key Responsibilities
Program & Operational Management
- Lead and manage patient support programs across multiple therapeutic areas and countries
- Ensure delivery aligns with scope, timelines, budgets, and contractual commitments
- Drive continuous improvement through performance monitoring and operational insights
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