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About the Role
**Description**
The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
+ 1 year customer service experience, or
+ Successful completion of Providence internship.
**Preferred Qualifications:**
+ 1 year of medical office or health care experience.
+ Basic experience with electronic medical records and/or computerize...
The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
**Required Qualifications:**
+ 1 year customer service experience, or
+ Successful completion of Providence internship.
**Preferred Qualifications:**
+ 1 year of medical office or health care experience.
+ Basic experience with electronic medical records and/or computerize...
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