Patient Services Representative

Duration: 3+ Months conract

 

Job Description:

Location: 8635 W 3rd St Ste 465W Los Angeles, CA 90048

Float: Infectious Diseases with float to Neurology

Schedule: M – F 8-4:30 or 8:30-5:00

 

Responsibilities:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains polices, procedures, or services to patients

• Sanitize workspace using provided supplies and following d...