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Patient Services Innovation Engineer at Sanofi

📍 Location
toronto
⏰ Job Type
Full-time
📅 Posted
June 15, 2026

About the Role

Drive transformative healthcare solutions as a Patient Services Innovation Engineer at Sanofi in Toronto, ON. Lead AI-driven initiatives to enhance patient engagement and improve healthcare outcomes.

In this pivotal role, you'll oversee the evolution of Sanofi's Patient Support Services platform, utilizing AI, Salesforce Health Cloud, and AWS. Your leadership will extend to implementing cutting-edge technologies that streamline patient journeys from awareness to long-term adherence. Collaborating with cross-functional teams, your impact will be felt across diverse patient care scenarios.

Key Responsibilities: • Lead end-to-end PSS platform innovation roadmap • Architect unified patient, provider, and program data using Salesforce • Design and execute PoCs for AI/GenAI use cases • Evaluate strategies for new capabilities and tools • Present solutions and analyses to senior leadership

Requirements: • Bachelor's in Computer Science or related field • 8+ years in...

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