Patient Service Representative

Description We are looking for a Patient Service Representative to support scheduling and patient access activities for a healthcare team in Burien, Washington. This Long-term Contract position is ideal for someone with strong communication skills, solid knowledge of medical terminology, and the ability to guide patients through appointment, referral, and insurance-related questions with empathy and accuracy. The person in this role will help coordinate visits, maintain complete patient information, and contribute to a smooth experience for both patients and referring providers.

Responsibilities:
• Schedule patient visits and related services while aligning appointments with referral approvals and clinic guidelines.
• Confirm and update patient demographic details and enter accurate information into the electronic medical record.
• Review insurance coverage, verify eligibility, and document authorization or referral information needed before appointments.
• Respond...