Patient Sales Coordinator

We are looking for a Patient Sales Coordinator to support patient conversion, enrollment, and communication efforts across our clinical programs.

This role focuses on building relationships with prospective patients, following up on inquiries, guiding individuals through our services, and increasing enrollment in our GUIDE Program, coaching services, and provider consultations.

The ideal candidate is empathetic, organized, proactive, and confident communicating with patients and families navigating cognitive health concerns. This person will also act as a key liaison between the marketing team and the medical/operations team to ensure smooth communication, alignment, and patient experience throughout the enrollment journey.

Responsibilities

Patient Outreach & Enrollment

• Respond to incoming patient inquiries and leads promptly
• Conduct outbound follow-up calls, emails, and messages