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About the Role
A dynamic healthcare company based in Barcelona is seeking a Customer Care Specialist to enhance its Customer Care team. This pivotal role focuses on ensuring a high-quality patient experience and supporting operational excellence. The ideal candidate should have solid customer service experience, SAP knowledge, and fluency in English. Key responsibilities include managing patient complaints, maintaining data accuracy, and collaborating with internal departments. The position offers a full-time contract with a flexible working arrangement and competitive benefits.
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