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About the Role
Description
We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.
Responsibilities:
• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.
• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.
• Schedule and confirm appointments, coordinating with multiple service lines.
• Verify insurance coverage, process referrals, and obtain necessary authorizations.
• Collect co-pays and guide patients through forms and procedural explanations.
• Serve as a communication bridge between patients, clinical st...
We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.
Responsibilities:
• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.
• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.
• Schedule and confirm appointments, coordinating with multiple service lines.
• Verify insurance coverage, process referrals, and obtain necessary authorizations.
• Collect co-pays and guide patients through forms and procedural explanations.
• Serve as a communication bridge between patients, clinical st...
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