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About the Role
Job Description
Qualifications
- Ensures quality guest service that adheres to the corporate, regional, and local Raffles standards through daily inspection of bar functions and operations.
- Prepares bar reports by ensuring they are maintained and accurate, participates in the budgeting process, and monitors Micros system.
- Trains and develops decision-making skills, performance management techniques, and function planning abilities of colleagues.
Qualifications
- Graduate with a Degree in Hospitality Management or any related field is an advantage.
- A minimum of three (3) years of relevant managerial experience in a luxury hotel is an asset.
- Service-oriented, high guest service skills, talent, knowledge, and ability to lead colleagues to excellence.
- Strong working knowledge of bartending, loyalty programs, Opera, and MS Office applications.
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