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About the Role
Job Title: Outbound Calling Representative
Salary: £24,906 per annum
Location: Crowborough Office
Hours of work: Full-time (35 hours per week): Monday 11am – 7pm, Tuesday & Thursday 12pm – 8pm, Wednesday & Friday 10am – 6pm, Saturdays (2 per month) 11 am – 5:30 pm
Time off in lieu will be given for each Saturday worked.
Reporting to: Support Services Team Leader
Role Overview
- Outbound and Inbound Supporter Engagement: Engage with Premier supporters and potential subscribers through proactive and responsive phone conversations, fostering positive relationships and advancing their giving journey.
- Data and Compliance Management: Ensure the integrity, security, and accuracy of supporter and financial information in line with data protection standards.
- Professionalism, Performance, and Teamwork: Demonstrate professionalism, uphold Premier’s values, and co...
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