Order Management Representative(3+ Years),Logistics Operations

Job Location:- Pune

Hybrid Mode

Qualifications & Experience:

• Graduate with 3–4 years of hands-on experience in Logistics Operations
• Prior experience in the BPO industry is preferred; familiarity with the petrochemical domain is a strong advantage

Key Skills & Expertise:

• Strong communication abilities, with a proven track record of engaging both internal and external stakeholders
• Deep expertise in handling following:
• Outbound / Inbound Deliveries
• Shipping documentation
• Inventory management/ replenishment
• Transportation Tracking
• Shipping instructions
• Audit Carrier Invoices
• Returns
• Vehicle scheduling
• Routing Optimization
• Solid understanding of Service Level Agreements (SLAs) and performance metrics
• Advanced proficiency in SAP
• Skilled in Microsoft Office applications (Excel, Word,...