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Operations Team Lead

📍 Location
mumbai
⏰ Job Type
Full-time
📅 Posted
July 09, 2026

About the Role

Teleperformance is hiring || Operations Team Lead


  • Location: Ghansoli, Mumbai
  • Process: International Banking Process


What we're looking for:


  • Experience as an Operations Team Lead in BPO/Customer Service
  • Strong people management and coaching skills
  • Excellent communication and stakeholder management
  • Proven ability to drive KPIs, productivity, quality, and customer satisfaction
  • Experience in the International Banking Process will be an added advantage


Why Join Teleperformance


  • Work with a global leader in customer experience management
  • Excellent career growth opportunities
  • Dynamic and collaborative work environment
  • Competitive compensation and employee benefits

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