Operations Supervisor

Overview

Job Description – Operations Supervisor – Customs & Regulatory Compliance

Location: Taman Rengit Sentral, 81600 – Johor Branch, Malaysia

Responsibilities

• Supervising and leading the operations team to ensure accurate and timely processing of customs declarations, permits, and licenses.
• Keep up-to-date with government regulations and communicate relevant information to colleagues and customers.
• Coordinating operational activities across branches to ensure efficient and cost-effective team performance.
• Preparing reports on customs declarations, billing and operational KPIs.
• Proactively identifying and resolving operational issues; escalating to the manager when necessary.
• Supporting the growth of the logistics department by assisting in business development initiatives.
• Be available and contactable for operational support when required.
• Carry out addition...