Operations Supervisor - B2B Sales & Coaching

Teleperformance is seeking an Operations Supervisor in Cape Town, South Africa, to provide support to newly trained advisors and ensure high-quality customer service. This role involves escalating management issues, continuous coaching, performance tracking, and fostering strong relationships with business partners. The ideal candidate should have experience in a Team Leader role within a contact center environment and proficiency in Microsoft Excel. Join us to drive exceptional support and a culture of improvement.
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