Operations Specialist

Overview

Handle day-to-day operations on e-commerce platforms like Shopee, Lazada, or TikTok.

Responsibilities

• Manage product listings, stock updates, and pricing adjustments.
• Provide excellent services and ensure customer satisfaction.
• Address customer concerns and inquiries, ensuring satisfaction and resolving issues.
• Negotiate with customers when necessary to resolve disputes or enhance customer experience.
• Monitor market trends, competitors, and sales data to identify opportunities for growth.
• Develop strategies to increase sales, improve visibility, and boost product performance.
• Analyze sales data to track performance and identify trends.
• Update stock levels and product prices to maintain competitiveness.

Qualifications

• Preferably has Shopee/ Lazada handling experience
• Has fast typing skills Proven
• Ability to meet and ex...