Operations Specialist, Customer Mandate – Maker

Role: Operations Specialist Customer Mandate Maker

Location: Al Ain

Opening and Verification of Customers Relationship and Accounts for individual customers of different segments in accordance with agreed SLA TAT P&P Standards and operational policies in order to achieve overall division objectives, enhance customer experience and review the quality service by projecting ADIBs professional image, maintenance of operational controls, and continuous improvement for operational and service efficiency.

• Adherence to Policies and Procedures Meeting TAT
• Focus on No errors and complaints Meeting SLA
• Adherence to control and governance Meeting Training Requirement
• Quick and Timely response to Queries No Operational loss

• Operational Support & Controls
• Reviews completeness and correctness of opening...