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About the Role
Description
Role : Operations Specialist Customer Mandate Maker
Location : Al Ain
Role Purpose: Opening and Verification of Customers Relationship and Accounts Individual customers of different segments in accordance with agreed SLA TAT P&P Standards and operational policies in order to achieve overall division objectives enhance customers experience to Reviews the quality service by projecting ADIBs professional image and maintenance of operational controls and continuous improvement for operational and service efficiency
Key Metrics For:- Adherence to Policies and Procedures Meeting TAT
- Focus on No errors and complaints Meeting SLA
- Adherence to control and governance Meeting Training Requirement
- Quick and Timely response to Queries No Operational loss
- Operational Support & Controls
- Reviews completeness and corre...
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