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About the Role
Operations Manager (Travel Operations)
Location: Makati
Work Setup: Onsite
Work Schedule: Monday to Friday, Day shift
Job Summary
The Operations Manager is responsible for overseeing day-to-day travel operations, ensuring smooth execution of bookings, reservations, and ticketing services. The role focuses on operational efficiency, client satisfaction, and strong coordination with airlines and partners, while leading a team and managing high-level client requirements including VIP bookings.
Key Responsibilities
- Oversee daily travel operations including reservations, ticketing, and booking management
- Handle complex and VIP travel arrangements including high-priority and executive bookings
- Build and maintain strong relationships with airlines and travel partners
- Lead and manage operations teams to ensure service excellence and efficiency
- Monitor operational pe...
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