Operations Manager

The Operations Manager for the area of implementations & new projects ensures the successful execution of logistics operations during the launch of new customers or activities. Acting as an on-the-ground operational leader, they coordinate resources, enforce process compliance, and drive continuous improvement. They serve as the operational point of reference during critical ramp-up phases, ensuring performance, quality, and alignment with standards.

Key Responsibilities

Operational Launch Management

• Organize and oversee logistics operations during new customer or activity implementations.
• Define and allocate necessary resources (staff, equipment, storage areas).
• Ensure teams are properly sized, trained, and prepared.
• Coordinate actions across operations, IT, quality, and project teams.
• Supervise field operations and ensure adherence to defined processes.