Operations Manager

 RESPONSIBILITIES

• Prepare monthly business commentary reports, status reports of service delivery and execution.
• Preparation of forecasts and budgets.
• Manage the timeous planning, scheduling, and complete execution of work after a sale is confirmed in accordance with the company procedures, client procedure, scheme/ program procedure, contract requirements. 
• Process management and improvement.
• Expense control. 
• Staff management. 
• Staff performance management.
•  Problem solving. 
•  Implementation of and compliance with the SGS Management System requirements.
•  Work closely with support services (Technical, Sales, KAM, HR, Finance, IT, Procurement). 
•  Attend management meetings. 
•  Strategy development and execution. 
•  Training of staff, sub-contractors where relevant. ...