Operations Manager

Job title: Operations Manager

Location: Groblersbrug

Salary: R28 000 – R32 000 (live-in position)

Job Duties

• Oversee the daily operations of the hotel
• Ensure all departments function smoothly and efficiently to provide an exceptional guest experience
• Manage staff across front office, housekeeping, food and beverage, spa, and maintenance departments
• Promote a culture of teamwork and excellence
• Develop and implement operational policies and procedures
• Monitor performance metrics
• Ensure compliance with health and safety regulations
• Collaborate with the General Manager to develop budgets and forecast expenses
• Drive profitability through effective cost control measures
• Address guest concerns promptly and effectively while maintaining high service standards

Requirements

• 5–7 years’ experience in hotel op...